4 pot usb 3.0 hub runs hot


#1

the 4 port hub runs hot even when there is no activity. is this normal?


#2

Hello,

Thank you for contacting Plugable support! I’d be more than happy to assist you with this issue.

The hub may be slightly warm to the touch but it should never be hot with nothing connected to it.

Is this a recent development or has your hub always been this way? Also, do all of the USB ports work OK?

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies


#3

Thanks for your quick response.
I just received the product yesterday, july 1. all the ports work fine. it just gets warm/hot whether the ports are being used or not. when i insert a 3.0 flash drive, the stick also becomes warm/hot to the touch. since this is my first powered usb hub i do not know if this is standard or not
Also the hubs charging port LED is constantly blinking on and off. Is that a warning sign?


#4

I’ll contact you directly via email. The blinking light is not normal and we’ll want to replace it. I also suggest you stop using the hub will we get you a replacement.


#5

Hello I have just bought the same item and it gets really hot, even when is stand by.


#6

Hello Sergio,

Please contact us at support@plugable.com

Thanks!
Josh


#7