Hi,I am running 2 Acer 27" displays from my MacbookPro. The first display is hooked up to Display 1 via Displayport connection. This display works great. The second display is connected via HDMI. It has choppy response and trails are visible in Word. When I move a window, it is jumpy and it is difficult to put it in a specific place. I move this display back and forth between display 2 and 3 and it does not change anything. I have the refresh rate set at 60 Hertz. Any ideas?
Hello,
Thank you for contacting Plugable! I’m sorry to hear that your Plugable product is not working as expected, and I will be happy to assist you with this.
Our first step together will be to gather some additional information.
- Can you please provide the make and model of the Plugable product you are using?
- Can you please let us know the model of MacBook Pro you are using? Is it a 2020 or 2021, M1 or M1 Max?
Once again we apologize for the trouble, and I look forward to your reply.
Sean
Plugable Technologies
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