3.0 USB Sharing switch doesn't switch monitors

Hello Chris,

Thank you for reaching out with those log files.

Do you mind sending me the model number or picture of the Startech dock you’re using with your system?

Based on the log files, I see a Startech USB-C docking station connected to the system.

Some USB-C docking stations require USB-C(Alt-mode), which our USB Sharing switch doesn’t support.

Our USB switch works best with simple USB devices like USB 3.0 Docking stations, keyboards, mice, thumb drives, etc.

With this information, I can provide the next steps.

Thank you for allowing us to help,

Omar D.
Plugable Technologies