3.0 for desktop to improve speeds but is not working as claimed


#1

i got the 3.0 gigabit ethernet adapter usb3-e1000 for my desktop to get faster speeds i was up graded to 200 msbp through twc and i plugged it in i run windows 10 32/64 gb, hp p2-1113w pavilion has the 10/100 on it and is not getting speeds like it proclaims i hook it up and i get 12msbp when not hooked up im getting 30-40msbp so what is issue? with the product light seem to work no issue there


#2

Hi Chris,

Thanks for posting. It sounds like unfortunately the bottleneck may be TWC (Time Warner Cable). A faster network adapter from the cable modem to the computer won’t help in that case.

If so, a refund is no problem. If you’re in the USA, just visit:
http://amazon.com/returns

And in the UK:
http://amazon.co.uk/returns

We’d recommend that path for you, if there’s any doubt about whether our adapter can help. Please let us know any questions at all, thanks!

Bernie


#3