I recently purchased your usb 3.0 universal docking station to use with my Samsung Series 7 Chronos laptop at work. I had been using the Toshiba Dynadock with usb 3.0, but wasn’t getting the performance I was looking for. I was hoping your universal docking station would be the solution, but so far has underperformed. I have two main issues with the docking station.
First, I have two monitors connected to the docking station in addtion to the laptop. One is connected directly to the VGA port, and another through a Plugable usb 2.0 UGA. It takes several minutes for the docking station to recognize the additional monitors and I am experiencing a lot of pixelation on both monitors once connected. Is there a solution to avoiding the pixelation? I have to wiggle the mouse or move the window in order for the normal view to return. This is quite frustrating as it happens throughout the day while working.
Second, and more annoying, is the docking station completely shutting down on me while working. At least once a day, the docking station completely shuts down and I have to reconnect the usb cable in order to for it to fire back up. Also, the cable cannot be plugged in all the way or else it is not recognized. I have to plug the 3.0 cable in about half way for the docking station to be recognized. I did have the same issue with the Toshiba Dynadock, but it seemed less touchy. Could this be why the docking station shuts down on its own? Is there a solution? Please let me know. I enjoy Plugable products and would like to keep using them pending some help and solutions.
I am connecting the UD-3000 to the USB 3.0 port on the left side closest to the power supply port. If I switch to the other port , I get the same results. I notice that once everything is connected I can push the cable in for a more solid connection, but it doesn’t stop the docking station from completely shutting down. Twice already today. The USB 2.0 ports fire up right away, but I purchased this computer and docking station to utilize the 3.0 capability.