2nd UGA-2K-A is recognized as DisplayLink Display Adapter (8060)

I recently purchased two UGA-2K-A from Amazon. One of them works correctly. The other one is being recognized by W7 as a DisplayLink Display Adapter (8060) instead of a UGA-2K-A. The green LED does not turn on and there is no output display thru the DVI connector.

I am running Windows 7 SP1. Thru Device Manager, I can see that the Driver version is 6.1.32700.0 dated 11/8/11 from Display Link Corp.

Is the second one just defective?

And just to add, I was able to replicate the same problem on another machine running W7 SP1.

Hi mvescuadra,

Thanks for contacting us! We’re happy to help! Please forward your Amazon order ID and the serial number of your display adapter that is reporting (8060) to support@plugable.com and we’ll get you fixed up.


Plugable Technologies