Why does Teams and Zoom freeze the 2nd screen

THis happens with Teams and ZOOM. when trying to share or go to the 2nd screen, the screen freezes and all windows move back to the primary screen. All Displaylink drivers are up to date. MS, Teams, and Zoom support are inane. talking about better cables.


Thank you for contacting Plugable! Sorry to hear of these issues, but we’ll be happy to help investigate and find a solution.

When you have a moment, could you please let us know the following details:

  • The model of your Plugable device (located on the product itself, the box, and the quick start guide)

Thank you for your patience and for giving us the chance to help!

Richard A
Plugable Technologies

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