USBE-E1000 not working with Windows 7 or Windows 8

I just picked up a USB2-E1000 for an NVIDIA shield. It’s not working (the system doesn’t detect a USB device being plugged in) so I have to suspect the OTG cable first. That said, I plugged it into a Windows 7 system and a Windows 8 laptop. Both of them give an error code 10 (device cannot start).

Sadly, posted in the wrong forum.

Any thoughts?

Hi Mark,

Thanks for posting here! If you could shoot us an email at with your amazon order ID and a link to this thread, we can help resolve this issue quickly.