Usb Ports Trouble Working

I have 3 usb ports but from the start only one worked and it seems to currently be damaged. Now im trying to rely on the other 2 ports but being that they never worked to start with , what do i do.

I have tried the following:
Uninstalling and reinstalling
Unchecking disable this device to save power

Hi Demari,

Thanks for posting here! As we have many products, could you post back and let us know which of our products is the one with you?

Once you post back and let us know which Plugable product you have, we can help troubleshoot your issue.