USB ports do not recognize bluetooth adapter due to device malfunction on Windows 8 64-bit.


#1

I tried bluetooth adapter in all USB ports. I keep getting message in all three USB ports that device is unrecognizable due to malfunction. Drivers are up to date and bluetooth services are running. Purchased through Amazon May 2014.


#2

Hi Alba,

Thanks for posting here also! I apologize for the frustration caused by the unit. I had replied to the email you sent to support@plugable.com. As soon as we receive your response we will get this issue resolved.

Regards,
Roze


#3