USB not working out of the box

Right out of the box the USB ports won’t charge my iPhone or other non-PC devices. Is this expected behavior? For context,I have the USB 3.0 & USB-C Dual Display Port HDMI docking station.


Thank you for contacting Plugable! I am sorry to hear that your docking station is not functioning as expected, and would be happy to provide additional support.

I saw that you also contacted us directly via ticket #361086, and I will follow-up in that direct thread.

Thank you for giving us the chance to help!

Plugable Technologies

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