USB Hub only allowing one monitor at a time.


#1

I have the 7 port USB plugable with 3 plugable HDMI adapters. It has been working fine, but some update happen, now only one usb port will light up at a time with one monitor working. If I unplug the working one, one of the others will start. Looking for some place to start trouble shooting. Windows 7 enterprise. thanks


#2

Hello Jeff,

Thank you for contacting Plugable support! I’d be more than happy to assist you with this issue.

We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the hub with adapters attached into your computer, then go to this page and follow the instructions there:

http://plugable.com/support/plugdebug

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies


#3