USB headset

just got a USB headset - doesn’t seem to work with UD 3900. Would like to use headset and computer mic when connected to UD3900. is this possible?


Hi Stan,

Thank you for posting!

Based on your description, our next step is to get some additional information.

Can you please send a direct email to with ‘For ticket #- 362067’ in the subject line with the following information?

  1. The brand and specific model number of (or a direct web link to) the USB headset you are using
  2. The Amazon Order ID number for your UD-3900 purchase
  3. While the UD-3900 is connected to your PC and the USB headset is connected to the UD-3900, the output of our diagnostic utility PlugDebug →

That information will help us to determine the next steps.

** Please do not post the information we requested above here in our public forum **

Thank you for giving us the chance to help!

Plugable Technologies

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