USB-C Flickering after Hibernation


#1

I have 3 monitor connected to the docking station USB-C.

All works OK usually after a reboot BUT if i do a hibernation and continue the next day then they all flicker (it’s like i am connecting/disconnecting all the time the USB-C) until i have to reboot (on the rare occasion I need to reboot twice but usually once will suffice)

I would like to solve this issue as often I need to continue working on the previous day and it’s annoying to have to restart from scratch!


#2

Hello Evan,

Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

Can you tell me what make and model laptop and monitors you have currently attached to the dock?

In addition, we have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the dock with your displays attached into your computer, then go to this page and follow the instructions there:

http://plugable.com/support/plugdebug

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Senior Engineer
Plugable Technologies

http://plugable.com | http://performance.plugable.com/


#3

Information sent to support email


#4

Great! We’ll be replying to your email shortly with some recommendations!

Best,
Josh


closed #5

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