USB-3 not working


#1

Plugable USB 3.0/2.0 SATA Hard Drive Docking Station (LucidPort chipset) My Dell notebook does not see the disk when plugged into a USB-3 port with the USB-3 cable.
It works fine with the USB-2 cable.


#2

Hi Frank,

Thanks for posting here! I’m sorry to know that you are having trouble getting connectivity through USB 3.0 with the Plugable USB 3.0/2.0 SATA Hard Drive Docking Station USB3-SATA-U3. We will get the issue fixed.

Just shoot us an email at support@plugable.com with your Amazon Order ID along with a link to this thread and we will take care of the issue.

Regards,
Roze


#3