UGA usb display adapter unrecognized

I installed the driver and tried different usb ports but I get a unrecognized message and the adapter does not work…
what could be the problem? (I got acer laptop)

Hi Yossi,

Thanks for posting here! I’m sorry to know that you are having trouble with one of our products. As we have many USB Graphics Adapters, could you post back and let us know which is the model that you have?

If you have trouble figuring it out, just shoot us an email at with your Amazon Order ID and we will pull this information from there.