UGA-2K-A Disconnect


#1

I’ve installed my USB 2.0 Display adapter on a couple of computers, the drivers installed without a problem and I was happily using the display.

a couple of hours later, it disconnected and I can’t get it alive again. I’ve tried different USB Cables and different montiors and it still does not work again.

I tried a different computer and it did the same thing.


#2

Hi,

We’re sorry to hear you’re having problems with the UGA-2K-A. Thank you for doing that test, it sounds like you have a bad unit.

Please e-mail us at support@plugable.com with your Amazon order number and we’ll take care of it.

Regards,
Lampros


#3