UGA-165 & MS PowerPoint 2010


#1

Good Day! I have a problem. I use duplicate mode with 2 monitors. When I press F5 (fuul screen mode) in PowerPoint, projector doesn’t show presentation, but screen of monitor show it great. Please, tell me, how to fix this problem? Thanks!


#2

Hi Michael,

Thanks for contacting Plugable Support, I’ll be happy to help. Here’s a link from Microsoft regarding setting up PowerPoint to use an external monitor:

http://office.microsoft.com/en-us/pow…

I hope this helps!

Best Regards,
Jerome.

Plugable Technologies


#3

Hi Jerome,

Thanks for quick answer. But it still doesn’t work. I switch on expand mode of monitors, click under Multiple monitors, in the display slide show on. Press F5 and projector show black screen with cursor of mouse((

Best Regards,
Michael.


#4

Hi Michael,

I’d like to have you run the DisplayLink Support Tool and send the log files it creates back over to us at support@plugable.com.

Here’s a link with instructions on how to run the support tool:

http://plugable.com/support/tools/dis…

Please include your Amazon Order id a link to this post along with the log files. Once we hear back we’ll be able to figure out the best next steps.

Thanks,
Jerome.

Plugable Technologies


#5