UD-3900 -Screen Saver does not work any longer. Any idea on a fix for this issue?

USB Docking Stations UD-3900
1

I have a UD-3900 device on a 64bit Windows 7 computer. The screensaver does not work. Any idea on a fix for this

2

Thanks for contacting us!

Have you checked your screen saver settings to ensure that they’re set up as you’d prefer? You can find these settings by going to the following:

Control Panel > Appearance and Personalization > Personalization > Screen Saver

Once in this menu, select the screens saver settings you prefer, and hit Preview to see if things work as you’d expect.

3

Yes - that was the first thing I checked -Thanks

4

Thanks for confirming that!

Could you contact me at support@plugable.com so I can give instructions on how to gather some logs for me?

5

I followed the instructions using the Cleaner and reinstalled the software. Still no screensaver. -Thanks