The plastic on the USB plug broke apart


The plastic inside the usb plug of my UD3900 broke apart. To my knowledge, nothing happened to the unit to cause this. Is there a way to fix this?

Hi David, thanks for posting and sorry to see that the USB port on our dock has broken! We’d be happy to send you a replacement docking station! I will reach out to you directly to coordinate shipping arrangements.

Thank you,

David W.
Plugable Technologies