Sunix USB2302 Windows 8.1 driver problem

Hi,
I am running Windows 8.1 x64 and am having a problem with getting my Sunix USB2302 working. I have downloaded the drivers (Renesas chipset) but the card is still coming up as not working in device manager. My gut tells me its a driver issue, but I have the latest installed.
Can anyone help?
Thanks

Hi Alan,

Thanks for posting here! We are Plugable Technologies. We neither manufacture nor sell the product that you have and are not related to it in any way.

I’d recommend contacting the manufacturer or seller for further support. If you ever need any help or information regarding any of our products listed at http://plugable.com/products , just shoot us an email at support@plugable.com and we would be glad to help.

Regards,
Roze