Raspbian Jessie Lite with USB2-HUB4BC not seeing hub

Hello,

I puchased a 4 port USB hub (USB2-HUB4BC) to use with a raspberry pi zero. I plugged in the hub using the usb cable that came with the device and a mini USB plug adapter I have. The hub has a blue light on so I assume it is working but the pi can’t see any devices connected, such as a keyboard.

If I plug the keyboard directly into the pi (using the mini usb adapter) it works, but I need to plug in several other items.

Any thoughts?

I found the problem. The mini USB cable that comes with the hub to connect to the device appears to be defective. I replaced with with another I had and it is working now.

Jym

Thank you for posting and following it up with your update. I’m sorry you had a problem with your cable, but if you contact us at support@plugable.com we’ll happily replace the cable for you.

Thanks!

Raul

Hi Jym,

We’re going to close this thread, but of course feel free to reach out via email and we can get a replacement cable arranged.

Thanks!

Raul