Problems with UBS 10 Port

s there software that needs to be added to the computer? I have iPods
connected and will not charge unless it is connected via USB to computer
and to the power outlet

Hi Vanessa,

Thanks for posting your question here! What you are seeing is expected behavior.

The Plugable 10 Port USB 2.0 Hub is a standard USB 2.0 Hub. Here is a link to our post which explains the Charging behavior of Apple devices through a standard USB 2.0 Hub :ā€¦

Hope the above information helps! If you need any additional information, please do feel free to shoot us an email at We are here to help!