Plugable USB 3.0 Hard Drive Dock will work on my usb 2.0 slots but not 3.0.

Any thoughts? This is why I bought this dock. For the USB 3.0 transfer speeds.

Hi Ben,

Thanks for contacting Plugable!

Sounds like your USB 3.0 controller needs a driver update or reinstall. I would check with your computer manufacturer’s downloads page for your computer or motherboard for the latest drivers.

If that doesn’t do the trick, please contact our technical support team at

Thank you,
Plugable Technologies