Plugable USB 2.0 micro - no picture/black screen!

1

We have been using the Plugable USB 2.0 USB Microscope for over a year without problems. Today there is no picture (just a black screen - using the most updated driver/software) although the LED’s light up when plugged in. Any ideas? Thanks for the support.

2

Thanks for asking!

Could you contact me at support@plugable.com so we can go through a few troubleshooting steps? Please mention ticket # 151956 to get to me quicker.

Cheers,

Sam Morgan

3

I haven’t heard from you regarding this issue, so I’m assuming you were able to resolve your problem.

If you continue to have problems, please contact me immediately at support@plugable.com so we can troubleshoot!