Plugable USB 2.0 micro - no picture/black screen!

We have been using the Plugable USB 2.0 USB Microscope for over a year without problems. Today there is no picture (just a black screen - using the most updated driver/software) although the LED’s light up when plugged in. Any ideas? Thanks for the support.

Thanks for asking!

Could you contact me at so we can go through a few troubleshooting steps? Please mention ticket # 151956 to get to me quicker.


Sam Morgan

I haven’t heard from you regarding this issue, so I’m assuming you were able to resolve your problem.

If you continue to have problems, please contact me immediately at so we can troubleshoot!