We have been using the Plugable USB 2.0 USB Microscope for over a year without problems. Today there is no picture (just a black screen - using the most updated driver/software) although the LED’s light up when plugged in. Any ideas? Thanks for the support.
Thanks for asking!
Could you contact me at email@example.com so we can go through a few troubleshooting steps? Please mention ticket # 151956 to get to me quicker.
I haven’t heard from you regarding this issue, so I’m assuming you were able to resolve your problem.
If you continue to have problems, please contact me immediately at firstname.lastname@example.org so we can troubleshoot!