Plugable USB 2.0 10-Port Hub - Having difficulty getting it working.

1

I purchase 2 Plugable USB 2.0 10-Port Hubs. I plugged them into the usb 2.0 ports on my computer however when I plug a device into the hub nothing happens. I confirmed the the usb 2.0 port is working.
When i plug the plugable hub into a standard port on my computer then it works.
When I plug a different usb 2.0 hub into the port it works.
Go figure!?
Any help is appreciated.

2

Just to confirm, the Plugable branded USB hubs don’t work with any USB port on your computer or just not with one of the ports on your computer?

3

Thank you for the quick response. I have 2 USB 2.0 ports on my computer and they don’t work when plugged in to them. They do work in the standard ports.
I have an older USB 2.0 hub that works when I plug it into the USB 2.0 ports.
Dave

System Info;
Intel® Core™ i7-2600K CPU @ 3.4GHz
16.00 GB RAM,
3840x1024, 60Hz
Geforce GTX 580
Windows 7 Home Premium

4

This sounds like we are dealing with a corrupt USB.inf on your system. Are you running the 64bit or 32bit version of Windows 7 Home Premium?

5

64 bit version of Win7.

6

My apologies as well. Once you start talking “…corrupt USB.inf on your system.” you are over my head!
The USB 2.0 ports do work, but not when I plug the plugable hubs into them. Anything you can do to help would be great!

7

I will follow up with another direct email. We might be dealing with a corrupt USB driver on your system.