Plugable UD-3900 Dual Display Universal Docking Station, Camera not recognized

USB Docking Stations UD-3900
#1

For our company we are using many of your docking stations, currently we have an issue with one of our 3D webcam Cameras that is not being recognized by your docking station. One works perfectly, all the other ones do not recognize your Docking station. Could it be your driver interfering? Or any other suggestion? The camera is recognized when going directly to the laptop…

#2

Hi JC,

Thanks for posting. I can see that you have also reached out to us directly via support@plugbale.com with the same question and I have already sent my direct reply. To avoid duplicating efforts, please only respond to my direct email so we can keep all communication in one place.

Thank you,

Bob
Plugable Technologies
www.plugable.com/support

#3