Plugable UD-3900 didn't work on Razer Edge Pro 256


#1

Plugable UD-3900 USB 3.0 Universal Docking Station
I follow the article on the web but when I plug this on my new Razer Edge Pro 256 the system will halt after few minutes even nothing plug on the station. If I unplug the station the system work fine. I already up-grated to Windows 8.1


#2

Hi,

Thanks for getting in contact with us. I’d be more than happy to help you with your Plugable UD-3900 and getting it up and running with your Razer Edge Pro. In order to better assist you, I’ll need a bit of additional information.

Could you please provide the logs produced by our tool Plugdebug, you can find it here and then send them to me at support@plugable.com.

http://plugable.com/support/plugdebug

Once we have those logs, we’ll start trying to figure out what exactly is going on with your setup.

Regards,

Stephen
Plugable Technologies


#3