Plugable stops working


#1

every 4-5 days the unit stops working. The monitor indicates no single and it appears to the PC to be missing. It requires a reboot and a re-insertion of the USB on a different port for the unit to be recognized and then it picks up where it left off…


#2

Hi Dave,

Thanks for posting your question here, I’ll be happy to help. I’d like to have you run the DisplayLink Support Tool and forward the resulting log file over to us. Once we get the logs, we’ll be better able to figure out the best troubleshooting steps.

Here’s a link with instructions on how to run the support tool:

http://plugable.com/support/tools/dis…

Please send the output over to us at support@plugable.com along with your Amazon order id and a link to this thread!

Thanks,
Jerome.

Plugable Technologies


#3