Plugable bluetooth folding keyboard won't connect to Windows 10 phone.


#1

Plugable bluetooth folding keyboard won’t connect to Windows 10 phone. It will pair with the Win 10 phone (Nokia 521). It will briefly connect while on the phone pairing screen. I will not connect when on the bluetooth screen, nor automatically. I have a bluetooth headphones that pair and connect just fine with the Win 10 phone. I have no other bluetooth device connect while trying to connect with the plugable keyboard. Any ideas as to what may be wrong? (I have a ticket opened in support, but thought I’d ask here too as they suggested while they look into the problem).


#2

Hi Tony,

Thank you for writing this. We have sent you a tested replacement keyboard to see if that resolves the issue.


#3