Plugable 2.0 digital mircoscope wont open

it come up failure to Lauch application because it seen has been ran … I get this every time I try to open my plugable 2.0 digital mircoscope from my pc here my order from amazon Plugable USB 2.0 Digital Microscope with Flexible Arm Observation Stand Compatible with Windows, Mac, Linux (2MP, 250x Magnification)

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This topic has been closed and merged into:
https://support.plugable.com/t/plugable-2-0-digital-mircoscope/20920