Plugable 10-port hub does not work on 64-bit windows 7.

The hub does light up with/without power supply attached when plugged into samsung 64-bit windows 7 laptop. No notification from Windows 7 that it is plugged in. Inserting any usb device into any of the 10 ports does not get reflected by Windows and no usb device works plugged into hub.

I don’t remember how or where I ordered it. It seemed to work on Windows 8, but then Windows 8 got unusable, so I switched hub to my laptop. Hub was probably not the cause of unusable Windows 8.

My email address is

Hi Park,

Thanks for posting your question here, we’d be glad to help! A couple of quick things to verify to help us narrow down the issue:

  1. With the power supply plugged in, and only a simple device such as a mouse of keyboard connected to the hub, does Windows acknowledge a connection?
  2. If you connect the hub to your laptop using different USB ports, is the behavior any different?
  3. If you have a different computer by chance, could you test connecting the hub and mouse/keyboard to it and see if it works there?

Just send us your findings to and we’ll be happy to troubleshoot further!