Only the mouse appears

I have hooked up my UGA-2K-A and only the mouse displays on the screen. If I drag an open window to the screen it does not appear. When I release the mouse the mouse appears but no window. (This is a fifth monitor, the 4 others are diven by and PCIe and PCI card (2 each) ) Thanks !](](

Hi Michael,

Thanks for posting here! As you are on Windows 7, as a first step, could you run the Win 7 Aero troubleshooter and see if that identifies/fixes any problems and helps?…

Just let us know. We’ll figure out next steps.


Hi. I ran the troubleshooter and no problems were identfied. Still just the mouse appears on the screen.

Thank you.