only 7 ports work on a 10 port hub


#1

Last November I purchased the 10 port Hub 3.0 - now 3 of the ports do not recognize any flash drive or usb cable. Is there any return policy possible, or replacement available?


#2

Hi Beti - Absolutely, we’re happy to replace any unit under warranty where some hardware has failed over time.

Just email your Amazon or other order # to support@plugable.com, let us know that some ports have failed on the hub, and we’ll confirm your shipping address and get that right off to you as an exchange.

Thanks for your patience while we work to help!
Bernie


#3