No video signal on external monitor from UD-3900 from Samsung ATIV 9 Plus


#1

No video signal on external monitor from UD-3900 from Samsung ATIV 9 Plus
I have an HP monitor that worked fine with my old computer. I’ve tried connecting it to the docking station using two different new cables; HDMI/HDMI and HDMI/DVI. I have installed both the docking station and monitor drivers. When I installed the docking station sw, an error message came up saying that my video card might not work with it, and to change out the video card. I have a laptop, so that is not an option.


#2

HI Dario,

Apologies for the delayed response to your forum post. We just received your direct email to support@plugable.com and have just sent a reply with the next steps.

Thank you,

Bob
Plugable Technologies
www.plugable.com/support


#3