No longer supports an external monitor; the other features still work. Help.


#1

My Pluggable USB2.0 docking station stopped supporting a monitor; the other aspects continue to work fine. Can you point me to a list of fixes to try? Thanks


#2

Hi Stan,

Thanks for posting here! I’m sorry to know that you are having trouble with the display connected via the graphics port on the Plugable Docking Station UD-160-A.

Could you connect the Plugable UD-160-A to the system, run the run the DisplayLink Support tool (instructions here: http://plugable.com/support/displayli…) and email the resulting .zip to support@plugable.com with your Amazon Order ID and a link to this thread?

Analyzing the .zip would give us a better insight as to what is going on. Once we analyze it, we will figure out the next steps.

Regards,
Roze


#3