No ethernet option coming up on my Airmac when pluggable plugged in

I just bought an MacBook Air and I need to hardwire. I have the pluggable in, but I don’t get an Ethernet option under Network .

Hello,

Thank you for your post! I’m sorry you are having Ethernet connectivity problems. I would like to help you troubleshoot and will need to gather some system configuration details to get a better idea of what is going on.

Could you please send me your System Profile? You can gather this by opening the Apple Menu > About This Mac > System Report… and then File > Save to save the file to your desktop.

Please send that file to support@plugable.com with “Ticket #221450” in the subject like and we’d be happy to help!

Thanks,

Derek Nuzum
Plugable Techonologies

Hello,

We’re closing this thread due to lack of activity, but are happy to reopen this case at your convenience.

Please just send a message to support@plugable.com using the instructions above and we’d be happy to help!

Thanks,

Derek Nuzum
Plugable Technologies