no connection

etc is instaled on old computer but new computer shows that new version of easy trasfer must be installed on old computer. I click INSTALL and I get message asking if I want to install from USB drive or external hard drive. Message on old computer say insert cd that came with cable. There is no cd. What do I do?
Moving from toshiba vista to lenovo Windows7.
amazon #104-7145213-8742659

Hi Carole,

Thanks for contacting Plugable. I am sorry that Windows doesn’t always make using the easy transfer cable so easy. I hope the following advice is helpful.

You can download the latest version of the drivers and Microsoft Windows Easy Transfer software for XP from….

You also might find this Plugable post on using the cable helpful once you have the software working:….

Please get back to us either if this worked or if you are still having difficulty so that I can either close this case as solved or provide additional help. We want to make sure your easy transfer cable works to your satisfaction.

Best Regards,

Plugable Technologies

problem solved. thanks

Glad to hear it. If there’s more we can do, let us know. We’re here to help.