no connection


#1

etc is instaled on old computer but new computer shows that new version of easy trasfer must be installed on old computer. I click INSTALL and I get message asking if I want to install from USB drive or external hard drive. Message on old computer say insert cd that came with cable. There is no cd. What do I do?
Moving from toshiba vista to lenovo Windows7.
amazon #104-7145213-8742659


#2

Hi Carole,

Thanks for contacting Plugable. I am sorry that Windows doesn’t always make using the easy transfer cable so easy. I hope the following advice is helpful.

You can download the latest version of the drivers and Microsoft Windows Easy Transfer software for XP from http://windows.microsoft.com/en-US/wi….

You also might find this Plugable post on using the cable helpful once you have the software working: http://plugable.com/2012/03/12/unleas….

Please get back to us either if this worked or if you are still having difficulty so that I can either close this case as solved or provide additional help. We want to make sure your easy transfer cable works to your satisfaction.

Best Regards,

Aaron
Plugable Technologies


#3

problem solved. thanks


#4

Glad to hear it. If there’s more we can do, let us know. We’re here to help.


#5