New USB 2.0 Gigabit Ethernet Not recognized...

New Plugable USB 2.0 Gigabit Ethernet not working, it is not recognized at all by Windows 7, as if nothing was plugged into the USB port, tried them all. USB ports work with thumbdrive and other items, but plug this in and nothing happens. Newest drivers were installed. Windows 7 on a Dell XPS13

Hi Robert,

Thanks for posting your question here! I’m sorry to know about the issue you are seeing with the Plugable USB2-E1000.

Just shoot us an email at support@plugable.com with the amazon order ID for this unit along with a link to this thread and we will take care of the issue.

Regards,
Roze