I’m new to both Plugable products as well as Mac computers, so you’ll have to bear with me. I just purchased a MacBook Pro with Touch Bar(2017), and am trying to set it up with the UD-CAM docking station. It’s connected to a Viewsonic monitor with an HDMI to DVI adapter cable, and I’m getting no video output whatsoever.
I’ve previously used this monitor connected to a Microsoft Surface Dock with a Mini-Displayport to DVI cable without issue for over a year. Can I get a hand here? What are some things I can check?
Well now I feel like an idiot. Right before pulling that System Report, I decided to double-check the connection. I unplugged the HDMI connector, and re-inserted…this time it went in further than before. The screen flickered to life, and all is well.