My Win 8 64 bit machine intermittently says USB device plugged in is not recognized. I ust the dock as a dock for my peripherals.

Computer intermittently does not recognize the device. I unplug and plug in the power to the “plugable” and that seems to help. Problem is when it happens during a backup to a HD plugged into one of the USB 3.0 ports

Hi David,

Thanks for posting your question here, we’d be glad to help! If you could please send your Amazon OrderID to support@plugable.com we’ll take a look at the specific device you have and help however we can!

Thanks,
Ellen