My Win 8 64 bit machine intermittently says USB device plugged in is not recognized. I ust the dock as a dock for my peripherals.


#1

Computer intermittently does not recognize the device. I unplug and plug in the power to the “plugable” and that seems to help. Problem is when it happens during a backup to a HD plugged into one of the USB 3.0 ports


#2

Hi David,

Thanks for posting your question here, we’d be glad to help! If you could please send your Amazon OrderID to support@plugable.com we’ll take a look at the specific device you have and help however we can!

Thanks,
Ellen


#3