My USB 2.0 Plugable is not working - No power light

my new 2.0 plugable is not working. I noticed that the power light is not on. I have tried several USB ports with no luck. Any ideas?

Hi Tim,

Thanks for posting here! I’m sorry to know that you are having trouble with one of our products.

As we have many products, could you post back and let us know which is the model that you have? If you have trouble figuring out the exact model, just shoot us an email at with your Amazon Order ID and we will pull this information from there.