I have the USB-HDMO-2. I changed out the monitor thinking it was bad. Same problem with the new monitor.
Hello,
Thank you for contacting Plugable! I’m sorry to hear that your Plugable product is not working as expected, and I will be happy to assist you with this.
Our first step will be to have you contact us directly so that we can request some diagnostic and warranty information if necessary.
To do so can you please email us at support@plugable.com and reference ticket # 396679 when you do so.
Once again we apologize for the trouble, and I look forward to your reply.
Sean
Plugable Technologies
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