My Display Adapter Is Making Me See Green!


#1

I am trying to use a plugable usb 2.0 multi-display adapter on my Lenovo 3-in-1. The second monitor displays but has a green cast. I have checked connections and changed VGA cables. -Even changed the DVI to VGA adapter. Verified that the Lenovo is not set to over 1920 x 1080 pixel. -Nothing has worked! Help!

Alan


#2

Thanks for the post! I’d be happy to help, but if it’s ok with you I’d like to get some more information first. We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the device into your computer, then go to this page and follow the instructions there:

http://plugable.com/support/plugdebug

Once you have that file created if you could please send it via email to support@plugable.com with “Ticket: 172223” in the subject line, I’ll take it from there.

Thanks!

Raul
Plugable Technologies


#3