Multi-Display Adapter UGA-2K-A Slow Mouse


#1

The second screen that the adapter is on has a slow mouse. The latency has me often clicking on the wrong link. I’ve tried unplugging and replugging it in, to no avail. My monitor is a Dell 2007FP 1600x1200. Computer is Core i5 2320 3.0 GHz with 8 gig Ram Windows 7 32/64 bit & 100’s of gigs of hard drive space available. Have Displaylink software version 5.6.31854.0. Please help this is very frustrating.


#2

Hi Mike,

Thanks for posting here! I’m sorry to know about the latency that you are seeing. I apologize for the frustration caused by it.

Updates deployed by Microsoft in the recent past have been leaving Windows 7 systems stuck in Basic mode. DisplayLink 5.6M1 drivers do not work well when the system is in this mode and screen freezes and latency is seen.

Hence as a first step, I’d recommend downloading and installing the latest DisplayLink drivers from http://www.displaylink.com/support/do… as it has better support for Basic mode.

Please give it a try and let us know if the issue persists after updating to the latest drivers. We will take it from there.

Regards,
Roze


#3