Monitors extends to the twilight zone instead of second monitor.

I show I have a second monitor but when I move to my extended display the content disappears instead of showing up on the second monitor. My second monitor shows a desktop but I can’t move my mouse or content to the other monitor. Please help!

Hi Angela,

Thanks for contacting us! We’ll be able to help. We have some help for this in a video:
https://www.youtube.com/watch?v=kv3mo…

Thanks for taking a look, trying on your setup, and letting us know if any problems remain.

Thanks!
Bernie