Monitor plug will not fit docking station or adapter supplied


#1

Monitor cord will not fit into either video input ports even using adapter connector is male !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1461505/RackMultipart20160804-28670-1dyi47v-20160804_160130_inline.jpg?1470351913)


#2

Hello Frank - To me it seems like the video cable’s connector (on the top side) is a little warped. Do you happen to have another DVI cable you can try or test with?


#3

Thanks for the reply. I actually found another cable in the monitor box with a different type of connector and this does fit into the docking station.


#4

Thanks for letting us know. I am happy to hear you are up and running!


#5