MacOS 10.13.1 not allowing Pluggable to load

Since the MacOS 10.13.1 upgrade, NG on the plugable - I’ve deleted all prior versions and rebooted - it doesn’t show once it’s loaded - any ideas?

Hi Margaret,

Thanks for contacting us, I am sorry this isn’t working as expected.

Our USB video adapters and docking stations use DisplayLink technology for extra displays. MacOS X High Sierra requires a new DisplayLink driver and has additional security requirements which make installation of this driver a bit more difficult.

Our first step is to reset the Plugable device and perform a ‘clean’ installation of the required DisplayLink drivers to help ensure both are in a good state. Please perform the following:

  1. Disconnect the Plugable device from your Mac and remove its power cable so it resets ( if applicable ). Please keep it disconnected until prompted.
  2. Follow the steps here ->… to uninstall the current driver.
  3. Reboot the system, even if not prompted
  4. Download of fresh copy of and install the latest DisplayLink driver for Mac from here ->… (we have a detailed walk through if you need it here ->…)
  5. Due to security changes made by Apple in High Sierra, you may be prompted by a ‘System Extension Blocked’ warning during the installation. Should that occur, please follow the steps here ->…
  6. Once complete, please reconnect the power to the dock, and then reconnect it to your system.

Please let us know if this has helped to resolve the issue.

Plugable Technologies