Latest 2012 Mini Mac and 7 Ports USB3 does not work


#1

I bought from Amazon Back on Dec-2012 a 7 Ports USB 3 HUB Uspeed to be used with a Mini Mac Late 2012 computer. I been in your WEB Support and I see you have a firmware update, but I dont have a PC available and only Mac User. My mac does not reconized the majority of external hard drive.


#2

Hi Jorge - no problem, we’ll be able to help. We’ll get back to your email. Thanks!


#3

Hi Jorge,

Thanks for posting your question here! I’m sorry to know that you are having trouble with your USB 3.0 Hub.

If your USB 3.0 Hub is not the Plugable 7 Port USB 3.0 Hub but a different brand, please contact the manufacturer or seller of the hub for further support.

If you do indeed have a Plugable 7 Port USB 3.0 Hub, shoot us an email at support@plugable.com with your Amazon Order ID and a link to this thread and we will help resolve the issue.

Regards,
Roze


#4