I was never sent my product key and I am at a stand still until you email it to me. how long does this usually take?


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Hi Janine,

Thanks for posting here! The Bravura Easy Computer Sync product key is uniquely associated with the Amazon order ID through which the unit was purchased from us (Plugable Technologies) and is automatically emailed to the email address associated with the amazon ID through which the order was placed after amazon ships out the product.

If you want it to be resent, please shoot us an email at support@plugable.com with the amazon order ID through which the product was ordered? Alternately you could forward us the confirmation email that you received from amazon when the unit was shipped.

As the product key is uniquely associated with the amazon order through which the product was purchased from us, we can use that information to pull the product key associated with your order from our systems and send it to you.

Regards,
Roze


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